top of page

TERMS AND CONDITIONS

Cancellation Policy

To enable us to provide the best Puppy Yoga experiences, all of our tickets are non-refundable. However, if you can’t make your booked class, you can hand your ticket to a friend or family member. Please notify us at least 24 hours prior to the class detailing any name changes. 

 

Cancelled Classes

In the rare case we don’t have enough attendees to run our class, we reserve the right to cancel a class. Any cancellations will occur no later than 48 hours before the class is scheduled to begin, and you will be able to swap your tickets to another date or get a full refund.

 

Location

We work with different venues across Sydney, so the location details won't be available at the time of booking. The location for the upcoming class will be announced no later than 72 hours before each class. Every attendee will receive an email with full location details. We will always try to make sure that the location is easily accessible by public transport from Sydney CBD.

 

Puppy Breeds

To ensure the highest safety for our pups we will not announce the puppies' breed before the class. We will always try to vary the breeds week-on-week. However, this will be based on availability from our trusted breeder’s network and we will only invite puppies who are ready to socialise.

 

Age Restrictions

We welcome children above the age of 12 as long as they are accompanied by an adult who is able to sign our waiver form. 

 

Puppy Safety 

As the puppies are our main priority, we have some rules for the classes. Please do not stand up during the class and please do not pick up the puppies in a forceful or unsafe manner.

 

Consent for sharing pictures and videos

By purchasing a ticket, you give us the consent to capture and share pictures and videos across our social media channels and website. 

Let us know before each class if you feel uncomfortable with that and we will not take pictures directly of you. However, we can never guarantee that you won't be seen in the background. 

 

Gift cards

Delight your loved one with the gift of Puppy Yoga! We offer gift cards that can be used within one year of purchase. 

How do recipients redeem gift cards at checkout?
To redeem the card, the recipient can select the “Redeem a gift card option” and enter their unique gift card code when booking a class.

bottom of page